Observability and Incident Response with Agents
Production incidents are where speed meets responsibility. In this hands-on workshop you learn to build useful observability and to use coding agents as assistants during triage: summarising logs, correlating signals, proposing hypotheses and drafting fixes, while humans decide on actions and keep access tightly controlled. We practise on a sandbox system with injected faults.
Request without obligation- Duration
- 1 day
- Level
- Advanced
- Format
- Remote or on-site, English or German
- Group size
- Up to 12 participants per trainer
Who it is for
- Backend, platform and SRE engineers
- On-call developers
- Tech leads who define incident processes
What your team will be able to do
- Instrument an application with structured logs, metrics and traces
- Give an agent the right evidence to support triage
- Separate read-only investigation from changes that need human approval
- Draft and review hotfixes with tests under time pressure
- Run a blameless post-incident review and turn findings into improvements
Agenda
- Observability fundamentalsLogs, metrics and traces, and the questions your signals should be able to answer.
- Instrumenting with agentsAdd structured logging, correlation IDs and basic dashboards, then review for sensitive data in telemetry.
- Agent-assisted triageFeed logs, traces and recent changes to an agent, gather hypotheses and verify each one before acting.
- Access and safety during incidentsRead-only access, approval steps and an audit trail so that speed does not create new incidents.
- Fixing under pressureProduce a minimal fix with a test, review it and plan the rollout and rollback.
- Post-incident reviewWrite up timeline, causes and actions, and update runbooks and alerts, with agent drafts reviewed by the team.
Prerequisites
- Experience operating applications in production or a staging environment
- Basic knowledge of logging and monitoring concepts
- Access to a coding agent
Why apprat.io workshops
- Taught by practising AI Code Engineers
- Your repositories or a sandbox project
- AI speed, human responsibility: review, security and governance included
- ISO 9001 & ISO/IEC 27001 certified processes
- Follow-up office hours after 30 days
Request without obligation
Tell us about your team and goals. We reply within one business day with a tailored agenda and a quote – free and without obligation.
24/7 call support in English & German:
+49 761 519 751 50
Frequently asked questions
Which monitoring stack do you use?
We adapt to your tooling. The exercises run on a sandbox system, and the principles apply across common observability tools.
Should agents have access to production?
We recommend read-only, tightly scoped access at most, and human approval for every change. This is a core topic of the day.
Is this suitable for beginners?
The day assumes operational experience, so it suits experienced engineers best.
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