AI Agents for Business Processes
This workshop looks at where AI agents can support business processes such as triage, research or document handling, and where they should not. You select a use case, design the agent with tools, rules and escalation paths, and build a prototype. Human oversight, auditability and clear responsibility are treated as core design requirements.
Request without obligation- Duration
- 1 day
- Level
- Intermediate
- Format
- Remote or on-site, English or German
- Group size
- Up to 12 participants per trainer
Who it is for
- Process owners and business analysts exploring automation
- Developers and architects building agent-based solutions
- Innovation teams in companies with many manual workflows
- Compliance and risk staff who need to understand agent behaviour
What your team will be able to do
- Assess processes for agent suitability using clear criteria
- Design an agent with defined goals, tools, limits and escalation
- Build a working prototype for one process step
- Add logging and approval points for traceability
- Test agent behaviour with realistic and difficult cases
- Describe who is accountable for the agent and its outputs
Agenda
- Use case selectionEvaluate candidate processes by value, risk and data availability and pick one to work on.
- Agent designDefine the goal, tools, permissions and rules, and sketch where a human must decide.
- Prototype buildImplement the agent for a single process step, using coding agents for the implementation work.
- Testing with hard casesRun normal, ambiguous and adversarial inputs and note where the agent should stop and ask.
- Oversight and rolloutPlan monitoring, logs, approvals and a staged introduction with named responsibility.
Prerequisites
- Familiarity with the process you want to improve
- Basic technical understanding; programming helps but is not mandatory for all roles
- A concrete candidate process
Why apprat.io workshops
- Taught by practising AI Code Engineers
- Your repositories or a sandbox project
- AI speed, human responsibility: review, security and governance included
- ISO 9001 & ISO/IEC 27001 certified processes
- Follow-up office hours after 30 days
Request without obligation
Tell us about your team and goals. We reply within one business day with a tailored agenda and a quote – free and without obligation.
24/7 call support in English & German:
+49 761 519 751 50
Frequently asked questions
Do we need to be developers?
Business roles can join the design and testing parts, while developers handle the build. We balance the exercises for mixed groups.
Which agent framework do you use?
We choose tooling that fits your environment and keep the concepts framework-independent.
Can agents make decisions autonomously?
That is a design choice. The workshop shows how to define limits and approval points so autonomy stays proportionate to risk.
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